TERMS OF USE
Product Availability
- All products listed on the B&M website are offered subject to availability. While we strive to maintain accurate inventory levels, there may be rare occasions where a product ordered by you is unavailable or out of stock. In such cases, we reserve the right to cancel the order and will initiate a full refund to your original payment method. B&M will not be responsible for any consequential losses or damages incurred by customers due to such cancellations.cts listed on the B&M website are offered subject to availability. While we strive to maintain accurate inventory levels, there may be rare occasions where a product ordered by you is unavailable or out of stock. In such cases, we reserve the right to cancel the order and will initiate a full refund to your original payment method. B&M will not be responsible for any consequential losses or damages incurred by customers due to such cancellations.
Product Representation
- The appearance of products on your screen may differ slightly from the actual product due to differences in screen resolutions, color settings, and browser compatibility.
- For handcrafted, artisanal, or natural products sold on B&M (such as handmade gifts, pooja items, or ethnic apparel), slight variations in color, finish, texture, and dimensions may occur. These are natural outcomes of the manual processes and are not considered defects.
Size and Dimensions
- All measurements and dimensions mentioned on the website are approximate and intended for reference only. Minor deviations may occur, especially in handmade or natural products.
Pricing Policy
- All product prices displayed on the website are current and subject to change without prior notice, at the sole discretion of B&M.
- In the event of any pricing errors, we reserve the right to cancel the order and refund the full amount, regardless of the payment status.
Payment Authorization
- Payments made via credit/debit cards, UPI, wallets, or net banking are subject to authorization by the respective payment gateway and your issuing bank.
- B&M shall not be held responsible for any failure or delay in transaction approvals, especially where the customer exceeds their credit limit or where authorization is declined due to banking policies.
PRIVACY POLICY
B&M ("we", "our", or "us") respects your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services. By visiting or using www.bandmseller. (or any associated platforms), you agree to the practices outlined in this policy.
We may update this policy periodically. Please check this page regularly to stay informed of any changes.
1. Information We Collect
When you shop with us, create an account, or interact with our website, we may collect the following details:
· Full Name
· Mobile Number and Email Address
· Billing and Shipping Addresses
· Age, Gender, Interests, Preferences
· Past purchases and browsing history
· Feedback from surveys or reviews
· Details regarding your Wishlist, cart activity, and order comparisons
· Information through cookies and browser technologies (see section 5)
2. Purpose of Collecting Your Information
We collect and use your personal information for the following reasons:
· Order Fulfillment: To process payments, deliver orders, and communicate updates.
· Customer Service: To respond to queries, handle returns/refunds, or assist with any issues.
· Marketing Communication: To share promotional offers, product updates, and personalized recommendations via email, SMS, or notifications (you can opt out at any time).
· User Experience Personalization: To tailor your website experience based on your interests and past interactions.
· Internal Analysis: To improve our product range, services, and user experience through analytics and feedback.
· Legal Obligations: To comply with laws, prevent fraud, and enforce policies.
3. Data Sharing & Third-Party Services
We do not sell, rent, or lease your personal information to third parties. However, we may share data under the following circumstances:
· Payment Gateways and Logistics: To complete transactions or deliver orders.
· Technology Partners: For hosting, analytics, email automation, or CRM purposes.
· Legal Requirements: If required to disclose data by law enforcement or judicial processes.
All our partners follow strict data protection policies in compliance with Indian law and industry standards.
4. Security of Your Data
We take your privacy seriously. Our website uses secure HTTPS encryption, and your personal data is stored using secure servers and restricted access protocols. Measures include:
· SSL certificates and firewalls
· Encrypted storage of sensitive information
· Access controls and security audits
· Monitoring against unauthorized access, alteration, or misuse
However, while we follow best practices, no method of transmission over the Internet is 100% secure.
5. Cookies & Tracking Technologies
A cookie is a small file stored on your browser or device. It helps us remember your preferences and enhances your browsing experience.
We use cookies to:
· Recognize you when you sign in
· Maintain your shopping cart and Wishlist
· Understand browsing behavior
· Provide relevant promotions and recommendations
· Monitor website traffic and performance
You may choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your settings to disable them. Disabling cookies may impact site functionality.
6. External Links
Our platform may include links to third-party websites for convenience or partner promotions. Once you leave B&M’s site, we are not responsible for how those sites use your data. We advise reviewing their privacy policies before sharing any personal information.
7. Your Rights & Control Over Your Data
You have full control over how your personal information is used. You can:
· Opt out of promotional communications anytime
· Access or update your personal information from your B&M account
· Request deletion of your personal data
· Disable cookies from your browser
· Contact our support team for any data-related queries
If you believe any information we hold is incorrect or incomplete, please email us. We will promptly update it.
8. Contact Us
If you have any questions or concerns about your privacy or this policy, feel free to contact us:
Email: info@bandmseller.com
Phone: +91-96002 77333